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Distributed 12,000 COVID-19 and Flu Care Packages to members and community.

Sendero receives a $25,000 donation from the estate of a Sendero member to support the CHAP program and provide coverage for chronically ill patients.

Sendero makes telemedicine through eMD Access a 100% free benefit for all members.

Began hosting Free Family Movie Nights in the community with health information and fun activities for the whole family.

Began providing transportation assistance for pregnant mothers to birthing classes, Sendero’s birhting classes, WIC appointments, and other Sendero A Tu Lado events.

Partnered with City of Austin Parks and Recreation to encourage an active lifestyle and the pursuit of athletics for kids ages 8-18 by providing them with an opportunity to visit and train with Leo Manzano, an 2012 Olympic Medalist and Austin resident.

Partnered with AISD on campaign to promote College Ready and PreK enrollment throughout the district.

Sendero gains National Center for Quality Assurance (NCQA) Accreditation, meaning Sendero supports care that keeps members at optimum levels of health while controlling their costs and meeting government and purchaser requirements.

Sponsored a pilot program with the Central Texas Food Bank to include adults as well as students in the free summer lunch program.  Healthy meals were provided for adults who accompanied their children to a free lunch program.  Other free lunch programs around the country do not include adults. The results in Austin were positive.  In addition to the free meals, weekend backpacks were provided on Fridays to each child that attended the summer lunch program so they could have healthy food on the weekends.

Began providing access musicians and other Central Texans in need of affordable health care with Central Health covering the premiums. In 2018, expanded the program to access millions of dollars of Affordable Care Act funds and provide health insurance to chronically ill patients. This highly successful program enables CHAP members to access greater care options, such as dialysis, that was previously unavailable. “it has been wonderful for us,” said one enrollee. “It just eases my mind knowing that there is support, especially for artists like me. Knowing my family has health insurance allows me to focus on my work. I know many other artists who feel the same way.”

Sendero’s program provided maternity services and care for expecting mothers, including free pregnancy testing services, free diapers, and baby showers. Sendero’s Community Health Workers accompanied members every step of the way from pregnancy testing through delivery and beyond to ensure that pregnant women could access all appropriate services available to improve the health of both mom and baby. In addition to the free testing and practical care items, Sendero provided educational materials and a host of other services, including gift cards for Well Child checks and new member assessments and information on free meals for children at area restaurants.

Began covering enrollment for participation in YMCA youth sports for members 5-14 years of age and the full cost of Boys & Girls Clubs memberships for members in Travis, Bastrop, Hays, Williamson counties.   

In an effort to reduce emergency room visits, Sendero launched a pilot program that sent licensed community health workers with the Latino Healthcare Forum to homes of Spanish-speaking parents who need help understanding what the doctor recommended.

Sendero began offering Medicaid plans to low-income Central Texans.