Sendero Health Plans

 
1-844-872-0537  Member Services   M-F   8am-5pm 
7-1-1  TTY for the hearing impaired 
 
Serving Burnet, Bastrop, Travis, Fayette, Hays, Williamson, Lee and Caldwell Counties.
 

IMPORTANT INFORMATION: Sendero Health Plans will be exiting Medicaid and CHIP in the Travis service area effective May 1, 2018. This includes Burnet, Bastrop, Travis, Fayette, Hays, Williamson, Lee and Caldwell Counties. It has been an honor to provide health insurance coverage for our Medicaid and CHIP members.

Sendero Health Plan members enrolled in these programs received detailed information about this transition in the mail. If you have additional questions about the transition or your coverage, please feel free to contact Sendero Member services at 1-844-872-0537.

  • Home
  • About Sendero
    • About Sendero
    • Board of Directors
    • Careers
    • Management
    • The Sendero Difference
    • Why Choose Sendero?
  • Members
    • IMPORTANT INFORMATION
    • Clinical and Preventive Care Guidelines
    • Frequently Asked Questions (FAQs) - MEDICAID/CHIP Exit
    • Frequently Asked Questions (FAQs)
    • Find a Doctor
    • Member Handbook - CHIP
    • Member Handbook - STAR
    • Member Portal
    • Member Resources
    • Member Rights & Responsibilities - CHIP
    • Member Rights & Responsibilities - STAR
    • Prescription Benefits
    • Prospective Members
    • Quality Improvement Program
    • Value Added Services
  • Providers
    • Clinical and Preventive Practice Guidelines
    • Frequently Asked Questions (FAQs) - MEDICAID/CHIP Exit
    • Frequently Asked Questions (FAQs)
    • Join Our Network
    • Online Tools
    • Pharmacy Info
    • Provider Advisory Group
    • Provider Educational Materials and Forms
    • Quality Improvement Program
  • Wellness
  • News
    • Member News
    • Provider News
  • Contact Us
    • Health Services
    • Member Services
    • Provider Services

Provider Educational Materials and Forms

Medical Coverage Policies
  • Medical Coverage Policy EED
  • Medical Coverage Policy - Nitric Oxide
  • Medical Coverage Policy - Continuous Glucose Monitoring in Interstitial Fluid

Manuals
  • Provider Manual

Forms
  • Sterilization Consent Form - Instructions
  • Sterilization Consent Form - English
  • Sterilization Consent Form - Spanish
  • EFT Form - Claim dates of service 9/1/17 and after
    • Contracting / Credentialing Forms
    • Pregnancy Notification Form
    • Prior Authorization Form
    • Provider Information Change Form (PIF)
    • Provider Complaint Form

      You may also file a complaint with the Health and Human Services Commission by sending an email to HPM_complaints@hhsc.state.tx.us.

      Network Management 1-855-895-0475
      providers@senderohealth.com
      FAX 512-901-9704

    Guides
    • Quick Reference Guide

    Presentations
    • Texas Health Steps Provider Presentation

    Helpful Links
    • Online Fee Lookup for Texas Medicaid
    • Texas Medicaid & Healthcare Partnership
    • Texas Health and Human Services Commission
    • Texas Medicaid/ CHIP Vendor Drug Program
    • Texas Health Steps Provider Information
  


HHSC Notifications
  • Adoption Assistance / Permanency Care Assistance
  • Medicaid Fraud - Member
  • Medicaid Fraud - Provider
Resources
  • CHIP Resources
  • STAR Resources
  • Member Services
Mailing Address
PO BOX 15507
Austin, TX 78761

Report fraud, waste or abuse at 1-800-436-6184 or Click Here